Returns and Exchanges
Product (s) can be exchanged by paying postage fee and returning the product within the 10 days from the date of purchase. When returning, please note that the product must be unused with the price label attached along with the purchase invoice. The product must not be worn, altered or washed. Items bought on sale cannot be exchanged or refunded.
Due to the differences in color monitors/screens and lighting used during photoshoots, the exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason. We will only exchange any product(s), if the product(s) received has any kind of manufacturing defect or if another size is required. Contact our customer service center by emailing us images of defected product at info@kritikalclothing.com within 10 days of purchase. After our team reviews the product, you will be offered an exchange or store credit with the same price value of the product. We reserve the right to cancel the order for any reason.